ASK YOUR VILLA CONTACT IF YOU HAVE PERMISSION TO USE OUR SERVICES! We need access to your villa before you arrive and information about who to contact to arrange a convenient drop off for all parties involved before you get here.
During our busy season it is imperative that you notify us in advance, at least 72 hours before you arrive so that we can get our process started and your order submitted. This is to be done via our email: email@example.com
We use Starfish as our primary ordering market.
ALL ORDERS MUST BE COMPLETED 72 HOURS BEFORE YOUR ARRIVAL DATE! STARFISH MARKET WILL NOT ACCEPT ORDERS LESS THAN 72 HOURS BEFORE ARRIVAL!
* contact us via email for alternative options
STEPS TO ORDERING:
The notes section is also used for:
Shortly after you complete your order, Starfish will send you an order confirmation email.
PLEASE FORWARD US THIS EMAIL TO COMPLETE YOUR RESERVATION WITH US FOR DELIVERY AT:
PLEASE EMAIL US WITH INQUIRIES ABOUT ANY OTHER ITEMS YOU MAY WANT US TO PICK UP WITH YOUR GROCERY DELIVERY FROM PLACES LIKE:
Our provisioning and most of our shopping is done by the great staff at Starfish Market. After initial phone, email, or text arrangement is concluded you may use this link to order. Starfish has a provisioning fee for shopping your order.
Their fees are also listed on the link below.
We will invoice you on your arrival day after provisioning is complete
Landlubber Logistics charges $35.00 to deliver.
Due to location or other stops, this price can fluctuate to $50.00. This will be discussed with clients prior to delivery date.
PAYMENT METHODS INCLUDE:
This fee covers:
- our fuel costs
- order organization and gathering of missing items from Starfish or other items you have requested from other markets.
- pre-arrival scheduling with Villa Company/Management to enter your rental home and meticulously stock your fridge
WE ARE A GRATUITY BASED BUSINESS.
We do suggest as an acceptable industry standard a 20% gratuity. This is MERELY A SUGGESTION for it is what supports our drivers and some of our charitable obligations.
If you have any questions pertaining to fees or are financially unable to afford fees please speak with us for we understand that the pandemic has financially burdened some more then others. We will work with you.
Any TO GO/Restaurant order pick ups and stops outside of initial Starfish Market order are to be scheduled in advance, arranged according to availability, and fees will be discussed.
Thank you and as stated, do not let fees turn you away. Contact us so we can try and attend to a formidable solution.
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